Q & A
1.First register a platform account, click Login, click "No account yet", and then fill in your name, email and password to open a platform registration account.
Instructional Videos
2.To open a personal points account, you can contact the backend, or submit an application using the "task application form", and a point account will be created for you within 2-3 days.
As long as you serve for one hour, you can get 1 point. For those who serve for less than one hour, you can reach 1 point by serving multiple times.
Points can be used to exchange for services provided by NewOne, or for products on the NewOne platform.
As long as anyone has the intention to serve others, NewOne will provide suitable service positions according to the individual's ability. Ultimately, we hope to achieve the effect of people making the best use of their talents. For detailed information, you can contact NewOne's backend, and you can also pay attention to the service needs we publish on the website.
1.Forgot password: You can go to the login screen, click "Forgot Password", and then fill in your email. After clicking the button, you will receive an email in your mailbox. Please follow the instructions in the email.
2.If you don’t know how to operate the platform: you can contact the backend, or NewOne’s university volunteers can assist you before or after the Saturday or Sunday gatherings.
There is currently no such function. If necessary, it is suggested that you can directly use points to exchange for goods or services for others.
In principle, you can, but you need to go through NewOne's review and obtain a written approval document before you can come to NewOne for services.
Values of NewOne Time Bank
1.Core Values
Our organization recruits volunteers with the spirit of "serving others" and the belief that "it is more blessed to give than to receive." Volunteering is based on the premise of not seeking any form of compensation or reward, and it is rooted in lifelong learning with the principle of "loving others and loving oneself".
2.Additional Values
Our organization follows the three principles of "Assistance, Mutual Help, and Self-help" to provide the following three services to our volunteer members:
（1）"Service Points" can be redeemed for items on the organization's website or used to offset related course fees.
（2）"Service Points" provide opportunities for "being served."
（3）"Service Points" can be used to provide "Emergency Assistance Funds" to members, but this requires approval by the organization before implementation.
The relationship between the organization and volunteer members is not one of "exchange," and volunteer members do not have the right to demand that the organization provide specific goods or services in exchange for their "Service Points."
Things to note：
1.If any volunteer member of the organization violates the organization's rules or causes damage to the organization's reputation, the organization has the right to immediately cancel their membership and delete their service points without the member's consent, and the member shall not raise any objections. If legal issues are involved, the organization also has the right to take legal action.
2. NewOne reserves the right to modify any rules and regulations at any time, and volunteer members shall not raise any objections.